01455 203 205
sales@thermo-floor.co.uk
Domestic Renewable Energy
With rising gas and energy prices and a global focus on sustainability, homeowners throughout the UK are turning to renewable energy solutions to heat and cool their homes.
Wall-mounted radiators use convection to heat a room, the uneven distribution of which creates cold pockets and contributes to airborne dust in the home. Taking up space and with high energy usage, this traditional means of heating a home is quickly becoming eclipsed by more efficient, renewable energy systems.
One of our most popular systems, underfloor heating can be fitted into both new builds and existing homes. Using water or electricity, the underfloor tracks create an even, upward source of heat for comfortable all-round warmth. Alternatively, an air or ground source heat pump exchanges old air for new, cycling filtered, temperature-controlled air into your home.
And best of all, as a MCS NICEIC Approved Installer, many of the renewable energy services we offer are applicable for government grants.
Contracts at home
Renewable Energy Consumer Code (RECC) Standards
On 13 June 2014, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 came into force. These regulations replaced the Consumer Protection (Distance Selling) Regulations 2000 and the Cancellation of Contracts made in a Consumer’s Home or Place of Work (Doorstep Selling) Regulations 2008. As we sometimes agree contracts in the home of a customer we are affected by these changes.
Before 13th June 2014, we were required, because of our membership of RECC, to give a domestic customer a 7 working days cooling-off period. From the 13th of June 2014, this cooling-off period has now been extended to 14 calendar days.
The principal changes for those who sign contracts in the home are as follows:
- The cooling-off period has been increased from 7 to 14 days
- All funds will be refunded to the consumer within 14 days of the consumer cancelling the contract
- Businesses may retain funds to cover any services the consumer expressly requested to be carried out in the cooling-off period
- All ancillary contacts will be automatically terminated if the consumer cancels the main contract, not just the credit agreements
- Any additional payments may only be taken with express consent from a consumer
- There will be no above-cost surcharges for use of payment cards or other payment methods
Renewable energy solutions
Upgrading to renewable energy is an investment in your family’s future
How much will your underfloor heating project cost?
Tell us about your project
Are you eligible for a renewable energy grant?
Find out about renewable energy grants
Explore a selection of How To guides and informative articles, as well as expert advice on all things underfloor heating